Our standard
2016Chat has zero tolerance for child sexual abuse and exploitation (CSAE) and for child sexual abuse material (CSAM). These standards apply to everyone who uses 2016Chat and to everything on it: profiles, usernames, photos, messages, and anything else that is posted, sent, or shared.
You must be at least 13 years old to use 2016Chat. These standards form part of our Terms of Use.
What is prohibited
You must not use 2016Chat to:
- create, post, send, share, request, or link to child sexual abuse material, including computer-generated or edited imagery;
- sexualise a child in any way, including sexual comments, messages, or requests directed at or about a child;
- groom a child, meaning building a relationship with a child in order to sexually abuse or exploit them, online or in person;
- threaten, blackmail, or pressure a child over sexual images or acts (sextortion);
- traffic, advertise, or solicit a child for sex, or otherwise sexually exploit or endanger a child;
- encourage, promote, or help anyone else to do any of the above.
A child means anyone under 18.
How to report
- In the app: you can report a user or a message, and block a user, at any time from within 2016Chat.
- By email: support@2016chat.com. Tell us the username or message involved and what happened.
Please do not download, screenshot, or forward child sexual abuse material, even to report it. Tell us where it is and we will deal with it.
What we do
- We review reports of child sexual abuse and exploitation as a priority.
- We remove content that breaks these standards when we become aware of it, and we permanently ban the accounts responsible.
- We report child sexual abuse material and suspected child sexual exploitation to the relevant authorities, including the police and the Internet Watch Foundation in the United Kingdom, and we co-operate with law enforcement.
- We may preserve relevant information where needed for safety or legal reasons, as described in our Privacy Policy.
- We comply with the child safety laws that apply to us.
Immediate danger
If a child is in immediate danger, contact your local emergency services first (999 in the United Kingdom). 2016Chat email support is not an emergency response service.
In the United Kingdom you can also report concerns about online child sexual abuse to the National Crime Agency (CEOP), and report child sexual abuse images or videos to the Internet Watch Foundation.
Child safety contact
For any child safety matter concerning 2016Chat, contact the 2016Chat child safety contact at support@2016chat.com.
See also Safety and reporting.